Cassie is a customer care specialist with a passion for sustainable community development and eco-friendly solutions. She joined Stichting Marlin Yard in 2025, where she serves as the primary point of contact for Carib Housing inquiries and provides comprehensive support for SMY’s diverse sustainability initiatives. Cassie excels at creating clear communication materials, developing customer support processes, and ensuring exceptional service delivery across all foundation projects. She has been instrumental in developing customer onboarding processes for the Caribbean Community of Impact Volunteers (CCIV) program and creating educational materials for the HAICI School for Agriculture.

Her approach combines genuine empathy with efficient problem-solving skills, making her uniquely positioned to support community members navigating SMY’s various programs while maintaining the foundation’s commitment to sustainable development and social impact across the Caribbean region.